FAQ ← Knowledge Base What’s Gomins? What areas related to the emotional intelligence of my children is Gomins working on? Is Gomins training skills and abilities related to emotional intelligence? How are the rates obtained from the app calculated? The app "Gomins Viewer for Parents" is showing an especially low level in one of the areas How can I book the videogame and parental app "Gomins Viewer for Parents"? How can I manage so my child doesn’t get hooked on Gomins? What is a “mission”? How do I start a mission? How do I schedule a tip? Why is it important to rate the tips on the missions? Is it possible to see the emotional areas graphics in my PC? I’ve made the booking but received nothing Is it going to take me a long time? There are no details on the graphics What appears in the graphics doesn’t match what I see in my child Does the application measure my children’s intelligence quotient (IQ) or academic skills? Can I close my account? How much does it cost? How do I install Gomins in my tablet/iPad and Gomins Viewer for Parents in my smartphone? How do I change or retrieve my password?